Orders usually take 1-2 working days to get ready. The delivery lead time will depend on your location but usually 1-3 working days. Once the order is complete and packed, you will be notified of the status, (ready for collection, shipped, etc)

PLease click here to view our refund and returns policy https://www.trophyguy.co.za/refund_returns/

You can contact us directly on online@trophyguy.co.za so we can assist you with changing the shipping address.

Please click here once the order has been placed to track your package https://www.trophyguy.co.za/shipping-details/

We strive to satisfy our customers, please fell free to call, whatsapp or email us with your queries.

Please get in touch with us ASAP so we can rectify the shipping address on our end, so you can receive your package without delay.

We currently only service South Africa, if you are in a neighbouring country, we will be happy to assist with your order but you will need to arrange for a courier to collect from our offices.

Depending on the order, sometimes on bigger orders we will need to split the order into 2 or more packages.